Privacy Policy

1. Information we collect

Depending on how you use the service, we may collect your name, telephone number, account email or user identifier, selected branch, order items, notes, pickup or arrival time, order status and support messages. We may also receive limited technical and security information needed to operate and protect the service.

Your shopping cart may be saved on your device so that it is not lost if you close or refresh the page.

2. Why we use it

• To receive, prepare, update and complete your order.
• To contact you about changes, delays, cancellations or collection.
• To provide customer support and investigate mistakes or disputes.
• To secure the service, prevent misuse and maintain business and accounting records.
• To improve our ordering experience using aggregated or de-identified information where practical.

We process information where it is necessary to provide the service you request, comply with legal obligations, pursue legitimate operational and security interests, or with consent where consent is required.

3. Sharing and international processing

We do not sell your personal information. We share it only with staff and service providers that need it to operate the website, authentication, hosting, order management and communications. Some providers may process data outside Thailand; where this occurs, we take reasonable steps to use appropriate safeguards.

4. Retention and security

We keep information only as long as reasonably necessary for order fulfilment, support, accounting, legal and dispute-resolution purposes. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

5. Your rights

Subject to the Thai Personal Data Protection Act and applicable exceptions, you may request access or a copy, correction, deletion, restriction, objection, withdrawal of consent, or portability where applicable. You may also complain to Thailand’s Personal Data Protection Committee.

To make a request, call +66 65 843 3761. We may need to verify your identity before acting on a request.

6. Changes

We may update this policy when our services or legal obligations change. The latest version and effective date will be published on this page.